Should retail banks be afraid of Coronavirus?
The health crisis that we have been experiencing since the beginning of the year has had and will have serious consequences on the activity of French companies. Retail banks are no exception to the rule: forced closure of branches and customer relations centres, difficulties in reaching advisers, a steep fall in consumer credit, postponement of… Continue reading
Make the bank an object of desire
What is common between a cup of coffee, a mobile phone and a canvas travel bag? Not much… except that some manufacturers have had the brilliant idea to turn these ordinary consumer products into luxury goods. For a wide variety of products, major players in the prestige brand universe, like Nespresso, Apple or Louis… Continue reading
Dragon or tiger?
If one relies solely on the color, difficult to tell which animal there is really deal: Dragon spitter of flames or tiger in origami? Is the arrival of Orange bank a real threat to traditional banks? With the promise of an innovative, simple, 100% mobile and almost free offer, does Orange Bank bring something… Continue reading
Help, my bank advisor is a robot!
Retail banks in search of a new lease on life It is obvious to anyone that the world of retail banking in France is flourishing and rapidly changing. Clients ‘ expectations are changing, Agency attendance is steadily declining (the rate of clients going to an agency once a month has dropped from 41%… Continue reading
Will aggregators frame the future of retail banking?
For long, relationships with customers were a natural and easy duty for bankers: the client had a financial issue to deal with, he walked through the door of his bank branch where he was warmly welcomed by the bank teller or an advisor, and for the most fortunate of them, by the manager. Check… Continue reading