What is the future of fintech?

Euphoria has subsided in the fintech space   The fintech sector is experiencing the episode of turbulence after years of double-digit growth. The valuation of fintechs fell sharply between January and July 2022. The success story Klarna, for example, suffered a drop in valuation of around 85% in July 2022 compared to its value in… Continue reading

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Disruption in the payment market: windfall for banks or race against the clock?

    A fast-growing market that opens up natural opportunities for banks    Payment activities represent a sigificant share of retail bank’s revenues estimated at around 20 to 25%. The growth dynamics of these activities even tend to reinforce the importance of payments for banks in the future. In the euro area, for example, payment… Continue reading

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What comes next for banks after crypto market turmoil?

  With cryptocurrencies weathering a big storm, it may seem delicate to analyze this market without falling into the stereotypes about an inevitable crash or the dangers of uncontrollable mechanisms implemented on some of the so-called “stablecoins”. There is a lot of talk about the speculative madness that is dragging millions of investors into an… Continue reading

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The new weapon for banks to win the customer experience battle!

    The bot as a powerful tool to improve customer service and operational efficiency   The competitive battle in the banking sector is now being played out on the customer relationship. The neo-banks are succeeding in winning over millions of customers, notably because they offer a fluid digital experience with a state-of-the-art mobile application… Continue reading

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Retail banking must undertake its revolution

France is the Europe’s leading country …   With nearly de 36,000 bank branches, i.e., one for 1,860 inhabitants, France is now at the top of the European ranking, ahead of Spain which until recently occupied the top spot.   Unfortunately, that’s nothing to be proud!   Since the early 2000s, bank branch attendance has… Continue reading

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