Digital strategy
Distribution models
Customer experience
Mobile banking
Big data
Business strategy
New products / markets
Mangement of innovation
Customer segmentation
Sales efficiency
Identifying and setting up partnerships
External growth (due diligence, synergy assessment…)
Management of risks
Impact assessment
Adjustment of norms and operational processes
Implementation
Blueprints
Adjustment of systems
Operational change
Managerial change
Post-merger integration
Cost reduction
Organisation & processes
Shared services, outsourcing, offshoring
Straight Through Processing
Purchasing management
Lean management
Monitoring and MIS