[rev_slider alias="functional-knowledge"]
112Digital strategy

Distribution models

Customer experience

Mobile banking

Big data

114Business strategy

New products / markets

Mangement of innovation

Customer segmentation

Sales efficiency

Identifying and setting up partnerships

External growth (due diligence, synergy assessment…)

113Management of risks

Impact assessment

Adjustment of norms and operational processes



Adjustment of systems

Operational change

Managerial change

Post-merger integration

111Cost reduction

Organisation & processes

Shared services, outsourcing, offshoring

Straight Through Processing

Purchasing management

Lean management

Monitoring and MIS