Posts By: Michel C.

Euphoria has subsided in the fintech space   The fintech sector is experiencing the episode of turbulence after years of double-digit growth. The valuation of fintechs fell sharply between January and July 2022. The success story Klarna, for example, suffered a drop in valuation of around 85% in July 2022 compared to its value in… Continue reading →

    The bot as a powerful tool to improve customer service and operational efficiency   The competitive battle in the banking sector is now being played out on the customer relationship. The neo-banks are succeeding in winning over millions of customers, notably because they offer a fluid digital experience with a state-of-the-art mobile application… Continue reading →