Category Archives: Uncategorized

  Retail banks in search of a new lease on life   It is obvious to anyone that the world of retail banking in France is flourishing and rapidly changing. Clients ‘ expectations are changing, Agency attendance is steadily declining (the rate of clients going to an agency once a month has dropped from 41%… Continue reading →

  The wealth management industry is undoubtedly about to enter one of the strongest transformation phases in its history. For a long time, the profession was first and foremost reserved for the large network banks that dominated both production and much of the distribution.   Even if the principle was that a distributor had to… Continue reading →

  For long, relationships with customers were a natural and easy duty for bankers: the client had a financial issue to deal with, he walked through the door of his bank branch where he was warmly welcomed by the bank teller or an advisor, and for the most fortunate of them, by the manager. Check… Continue reading →

For years, we have been hearing of the coming revolution in the world of retail banking due to changes in customer behaviour. Customers are far less attached to their bank’s branch offices, and tend to look for reactivity, flexibility and longer opening hours, which only direct channels can provide. Even if no fundamental upheaval has… Continue reading →

Regulation has become the main investment item for banks   For more than a decade, regulators have been particularly long-winded and creative in producing new standards and prudential rules: CRD IV, SEPA, IFRS, FATCA, BCBS 239, CRA, EMIR, AQR, IFRS. These obscure acronyms conceal the new nightmares of the banking world’s leaders. Each year brings… Continue reading →